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PharmaPlus Member Guide

Pharmacy Quality Scheme 2026/27

A smaller scheme, a tighter budget and a hard gateway. This guide breaks down exactly what your pharmacy must do, by when, and what you can be paid. Built for PharmaPlus members from the Community Pharmacy England source material.

£20m
Total scheme funding nationally
2nd Jun 2026
Scheme started. Runs to 31st March 2027
3 + 2
Three gateway parts, then two payable domains
31st Dec 2026
Hard deadline for the gateway questionnaire
At a glance

How the scheme is built

Payment depends on two things. You must clear all three parts of the gateway, and you must meet every quality criterion inside any domain you want to claim. The gateway pays nothing on its own. The points, and therefore the money, sit entirely in the two domains.

Step one

Clear the gateway

Three mandatory parts, all centred on palliative and end of life care. Miss the questionnaire deadline of 31st December 2026 and you cannot make any declaration at all, regardless of everything else you have done.

Claim the domains

Two domains carry the points. Domain 1 covers medicines optimisation and patient safety. Domain 2 covers professional practice. You must satisfy all criteria in a domain to claim it. Partial work in a domain earns nothing.

One change to flag. NHS England is not publishing its usual PQS guidance for pharmacy owners this year. The Drug Tariff update of 2nd June 2026 and the Community Pharmacy England resources are the operative reference. There is no fuller official guidance document coming.

The logic

Pathway to payment

Follow the route from the start of the scheme to payment. Click any stage to see what it involves. Notice the gate. If all three gateway parts are not met, the whole route closes and nothing is payable, however much domain work you have done.

Interactive diagram. Tap any box or the diamond to see what it involves.
No Yes PQS 2026/27 starts Gateway criterion, all three required a) PEoLC questionnaire by 31st Dec 2026 b) Stockholder status NHS Profile Manager c) PEoLC action plan every pharmacy All three gateway parts met? No PQS payment for 2026/27 Domain 1 Medicines optimisation Band 2, 15 points Domain 2 Professional practice Band 2, 15 points Declare on MYS 1st to 26th February 2027 PQS payment paid 1st April 2027
Start here
The pathway to payment
Click any stage in the diagram to see what it involves, what the deadline is, and how it feeds into payment. The amber diamond is the decision that decides everything.
Tip. The points, and therefore the money, come only from the two teal domain boxes. Everything navy is a step you must take but is not itself paid.
The gate

Gateway criterion All three required

Every part below must be met to qualify for any payment. The theme this year is palliative and end of life care, prompted by access problems for dying patients.

a
Palliative and end of life care questionnaire
Submit via NHSBSA. Deadline 31st December 2026

Complete the questionnaire evaluating the value of the palliative and end of life care criterion. It will be on the NHSBSA website from August 2026 and must be submitted by the end of 31st December 2026.

  • You receive a confirmation email on successful submission. Keep it. It is your evidence.
  • No confirmation within one hour, check junk, then email pharmacysupport@nhsbsa.nhs.uk immediately.
  • Enter no patient identifiable data.
This is the single most dangerous date in the scheme. Miss 31st December 2026 and you cannot make a PQS declaration for 2026/27 at all. No questionnaire means no gateway, which means no payment for any domain.
b
Palliative care medication stockholder status
Update NHS Profile Manager if you stock the 16 critical medicines

If you routinely hold the 16 palliative and end of life critical medicines and can support local access to parenteral haloperidol, update NHS Profile Manager to show you are a palliative care medication stockholder. Do this as soon as possible after 2nd June 2026 and by the end of 31st March 2027.

  • Claimed the Medicines Optimisation domain in 2025/26, you must re-verify your status by logging in and confirming, even if your profile still shows you as a stockholder. Without re-verification you have not met this requirement.
  • Head office updates Profile Manager centrally, confirm this will be done by the end of 31st March 2027.
  • Profile cannot be updated via Profile Manager, contact your Regional DoS lead to update the Directory of Services.
  • You are not a stockholder of these medicines, you do not need to update Profile Manager. You still need the action plan in part c.
The 16 palliative and end of life critical medicines
  1. Cyclizine injection 50mg/1ml
  2. Cyclizine tablets 50mg
  3. Dexamethasone injection 3.3mg/1ml
  4. Dexamethasone tablets 2mg
  5. Haloperidol tablets 500mcg (or 1.5mg, or 5mg/5ml liquid)
  6. Hyoscine butylbromide injection 20mg/1ml
  7. Levomepromazine injection 25mg/1ml
  8. Metoclopramide injection 10mg/2ml
  9. Midazolam injection 10mg/2ml
  10. Morphine sulfate oral solution 10mg/5ml
  11. Morphine sulfate injection 10mg/1ml
  12. Morphine sulfate injection 30mg/1ml
  13. Oxycodone injection 10mg/1ml
  14. Oxycodone oral solution sugar free 5mg/5ml
  15. Sodium chloride 0.9% injection 10ml
  16. Water for injections 10ml
c
Palliative and end of life care action plan
Required of every pharmacy, stockholder or not. In place by 31st March 2027

Have a plan to follow when you do not hold the required stock of the 16 medicines or parenteral haloperidol for a patient. It must let you redirect a patient, relative or carer to the nearest open pharmacy that does stock them, as fast as possible.

The plan must include:

  • Awareness of any locally commissioned palliative care services, including on call and delivery arrangements.
  • A list of local community pharmacies stocking the 16 critical medicines, and a note that the Directory of Services can be checked to find them.
  • Where parenteral haloperidol can be accessed locally, for example through local commissioning arrangements.
  • Awareness of other support services useful to patients, relatives and carers.
Available for inspection at premises level from the end of 31st March 2027 and retained for 3 years for post payment verification. A template is provided in the Community Pharmacy England action plan resource.
Where the money is

The two payable domains

Meet every criterion within a domain to claim its points. Both domains carry equal weight. In Band 2 each domain is worth 15 points, so the maximum is 30 points.

Domain 1 · Medicines optimisation and patient safety

Both criteria below must be met to claim Domain 1.

1a
Respiratory and asthma guidelines
CPPE e-learning plus the Asthma e-assessment for every pharmacist on declaration day

By the end of 31st March 2027, every pharmacist working at the pharmacy on the day of the declaration must have completed either the CPPE Asthma for Pharmacy Quality Scheme 2026/27 e-learning, or unit 4 of the CPPE Fundamentals of respiratory therapeutics e-learning since 19th February 2025, and passed the Asthma e-assessment between 19th February 2025 and 31st March 2027.

  • The 19th February 2025 cut off matters. The e-learning was updated then to match the new BTS, NICE and SIGN joint guideline on asthma. Earlier completions do not count.
  • Hold an electronic copy of each pharmacist's personalised certificate at premises level.
  • Retain for 3 years for post payment verification.
Use the Community Pharmacy England Training record sheet to log who has completed the training and assessment.
1b
Safe management of urgent repeat medicines supply requests
Update SOPs for time critical medicines and Controlled Drugs

Prompted by the Charlie Marriage Prevention of Future Deaths report and feedback from Controlled Drug Accountable Officers on inappropriate supply of Controlled Drugs. By the end of 31st March 2027, update all relevant SOPs to cover what to do when you cannot respond to a request or referral for an urgent supply.

Updated SOPs must include guidance on:

  • How urgent requests for time critical medicines are dealt with.
  • How urgent requests for Controlled Drugs are managed in line with regulations.

All pharmacy staff must be familiar with the updated SOPs. They must be available for inspection from 31st March 2027 and retained for 3 years.

The Community Pharmacy England briefing on urgent supply of medicines and appliances, covering medicines liable to misuse and Controlled Drugs, is a useful reference for the SOP update. PharmaPlus members can request the relevant member SOP template to meet this criterion.

Domain 2 · Professional practice

A single criterion. It must be met in full to claim Domain 2.

2a
Clinical services audit and peer discussion
Audit of Pharmacy First consultations, minimum 10 patients, plus a buddy peer review

Complete a clinical audit on the quality of Pharmacy First clinical pathway consultations, then build an action plan to improve practice. A pharmacist must also complete a peer discussion of roughly 1 to 2 hours with a buddy pharmacist, reviewing the audit findings and the action plan.

  • The audit covers a minimum of 10 patients. Record the start and end dates, you enter these on the MYS application.
  • The audit, action plan and peer discussion must all be done by 31st March 2027.
  • Audit details and the MYS data collection tool are on the NHSBSA website from August 2026.
  • You must submit the anonymised audit data through MYS. Doing the audit without submitting the data means the domain is not met. A started but unsubmitted collection does not qualify.
  • Keep the data submission confirmation email as evidence. Enter no patient identifiable data.
CPPE has optional Reflection e-learning and a Reflective practice workshop to support the peer discussion. These are optional and not a PQS requirement.
People

Training requirements and evidence

Staff may have to repeat training and assessment they did before, depending on the stated validity period and when they completed it. Plan the team's training early rather than near the deadline.

New starters and returners

New staff, or staff back from long term leave such as maternity, who have not completed the training and assessment by 31st March 2027 can still be counted, provided you have a training plan to complete it within 30 days of the declaration day or by 31st March 2027, whichever is later. Keep the training plan and proof of completion at the pharmacy.

Evidence to hold

By the end of 31st March 2027, hold an electronic copy of each staff member's personalised completion certificate at premises level, stored and accessible digitally, except for those covered by a training plan. Retain everything for 3 years for post payment verification.

The numbers

Funding and your estimated payment

Your band is set by your prescription volume from February 2025 to January 2026. Pick your band, choose the domains you intend to claim, and see the likely payment range. The gateway must be cleared first or nothing is payable.

Your band
Domains you will claim
Domain 1
Medicines optimisation and patient safety
15 pts
Domain 2
Professional practice
15 pts
Aspiration payment (optional)
Claim an aspiration payment
Up to 80% of your points, paid early at £64.20 per point
Value per point, the one real unknown
£75.00
Modelled PQS payment
30 points claimed
£2,250
at £75.00 per point, CPE worked example
Full range £1,926 at the floor to £3,852 at the cap

Figures are for planning only. The value per point is the one genuine unknown and is not fixed until reconciliation on 1st April 2027, so drag the slider to model it. The floor of £64.20 assumes every pharmacy achieves maximum points, which spreads the £20m pot thinnest. The cap is £128.40. The CPE document itself carries two different illustrative figures, £75.00 in its worked payment total for a Band 2 pharmacy and an implied £128.40 cap from its own take up scenario, so treat £75 as a cautious central anchor and not a forecast. Prior year per pharmacy averages overstate this year, because the budget fell to £20m with fewer requirements. Pharmacies eligible for the Pharmacy Access Scheme, and those opening after 1st February 2026, are placed in Band 2.

The diary

Key dates

Status is shown against today's date. The two that decide whether you get paid are the questionnaire deadline and the declaration window. Miss either and the work counts for nothing.

The .ics file imports into Apple Calendar, Outlook and Google Calendar, with a reminder set 7 days before each date. Or use the per date buttons below to add a single date straight to Google or Outlook.
Track it

Your progress checklist

Tick items as you complete them. Progress is saved in this browser, so it stays put when you come back. This is a planning aid, not your formal evidence record.

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